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For Quality that is Cast in Stone  |  (513) 769-6505

PRIVACY POLICY

Effective Date: August 1, 2025

At Custom Cast MarbleWorks (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our contact forms. By accessing or using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you use our contact forms, request a quote, or reach out to us, we may collect personal information including:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Project details or any other information you choose to provide

B. Non-Personal Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Pages visited and time spent

  • Other analytics data (via cookies or similar tracking technologies)

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or requests

  • Provide quotes and project consultations

  • Improve our website and customer service

  • Send updates, offers, or service-related communications (if opted in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with third parties only in the following situations:

  • With service providers who assist in operating our website or managing communications (e.g., email platforms, analytics tools)

  • When required by law or legal process

  • To protect the rights, property, or safety of Custom Cast MarbleWorks, our users, or others

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, track website usage, and gather analytics. You can manage cookie preferences through your browser settings.

5. Data Security

We take reasonable measures to protect the information you provide against unauthorized access, use, or disclosure. However, no data transmission or storage method can be guaranteed 100% secure.

6. Your Rights and Choices

You may:

  • Request access to or correction of your personal data

  • Request deletion of your information (subject to applicable laws)

  • Opt-out of marketing emails at any time by following the unsubscribe link

To make such requests, please contact us at: info@customcastmarbleworks.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the website after changes indicates your acceptance.